Subtitles cannot be downloaded
A subtitle file was successfully generated or uploaded (manually generated in the VideoManager Pro editor, uploaded or automatically generated by AI) but it can no longer be downloaded.
- Ensure the file is not corrupted. More information can be found in this article.
- Ensure the file is not empty by clicking on it and check the content in the VideoManager Pro subtitle editor.
- The file name should not contain any special characters or spaces. If the file name contains special characters or spaces, please delete the subtitle file and upload a file again with a name that does not contain special characters or spaces.